"iGarment team is very professional, they are willing to listen and follow up our enquries, identify benefits and disadvantages, and provide the best solution to our problems, they really help us on improving our management problems. With iGarment’s help, we can focus on our core business, and work hard to achieve better result."
Victory Trading (Hong Kong) mainly produces female lingerie and swimsuits and exports them to different department stores and clothing stores around Europe, America and Dubai. They have been working in the garment industry over 20 years, recently, they are entering into the China market. They are based in Hong Kong and own a factory in Dongguan.
Into informatization management
Mr. Chan told us the problem when managing the company without the iGarment system. “Victory Trading relies on Excel and Word to deal with the orders, different departments are using their own software, lacking unity, and this creates much confusion when information is shared among departments. When the system and databases are not unified, it increases the rates of mistake, and potentially leads to resource wastage. Not only that, the staff turnover rate is high, whenever an employee leaves their job, the new employee will find it hard to follow up the work.” said Mr. Chan. Mr. Chan decided to employ a set of management systems and switch into digitization management in order to tackle these problems. He chose iGarment among all the other software on the market, started using it from 2004 to present.
The system helps to improve efficiency
After using iGarment JOS system, the problems arose in Hong Kong headquarter or mainland factory can be tackled and solved immediately. “Our procurement, shipping and finance departments mainly operate in Dongguan, while the monitoring of the procurement, budgeting and so on operates in Hong Kong. With iGarment JOS system, we can access the data instantly, it helps to facilitate the data exchange, and also increase the accuracy. The system helps to standardize and systematize the operation process, by requiring employees to record their work every day. All the data will be stored in the database, even if an employee is leaving, it would be easier for the new employee to pick up the work which helps to increase the management efficiency.” said Mr. Chan.
Mr. Chan told us that how the iGarment JOS system helps him in the competitive world. “Client have higher requirement on products, so it is very important for us to monitor raw materials well. It may use up to 30 pieces of material to produce a bra, therefore, iGarment JOS system can easily create Bill of Materials (BOM), it is straightforward and easy-to-read and it promotes labour division when purchasing raw material, and reduces the chance of duplicating orders or missing materials.” said Mr. Chan.
“Work hard and innovate, to move with the time.” is Mr. Chan’s motto and the same applies to how he manages his business. Because this value is so important to Mr. Chan, he has to ensure his business partners agree on that. “iGarment is a great partner to us. I am pleased with how they innovate and influence the garment industry, apart from that, I think they are very professional, they are willing to listen and follow up our enquiries, identify benefits and disadvantages, and provide the best solution to our problems, they really help us on improving our management problems. With iGarment’s help, we can focus on our core business, and work hard to achieve better result.” said Mr. Chan.